Virtual Assistants

  • Location: Remote: Palau-based
  • Type: Part-time with path to full-time
  • Compensation: Hourly pay in U.S. Dollars

About Lelly

Lelly places remote teams with U.S. businesses and owns every step of how they get there: recruiting, AI-skills training, management, and quality control. The people we deploy carry our name, and we hold every one of them to a standard that reflects it.

We invest in our people from day one. Every team member receives hands-on training in digital tools and AI-powered workflows, works directly with U.S. clients, and builds professional skills with real market value. If you are looking for a career you can grow in without leaving home, Lelly was built for you.

The Role

Lelly is hiring Virtual Assistants to support U.S.-based client operations with the daily work that keeps a business running. You will manage inboxes, coordinate schedules, conduct research, and handle client communications for the teams you are assigned to.

This is a remote, asynchronous role. Your clients are based in the United States, which means you are working 15 hours ahead of them. That gap is an advantage when it is managed well — your workday produces results that are ready before your client’s morning starts. Managing that rhythm professionally is a core part of the job.

Responsibilities

  • Manage email inboxes: organize, draft responses, and flag items requiring attention
  • Schedule meetings and appointments across U.S. time zones
  • Conduct research and deliver findings as clear, structured summaries
  • Enter and maintain accurate data in HubSpot and Microsoft Excel
  • Communicate with U.S.-based clients and colleagues via Slack, email, and Zoom
  • Track action items and follow up proactively to keep work moving
  • Handle administrative tasks and project support as directed by your supervisor

Qualifications

  • Strong written English and professional communication skills
  • Highly organized with close attention to detail
  • Comfortable managing multiple priorities independently in an asynchronous environment
  • Reliable internet connection and a professional remote workspace
  • Self-motivated and consistent — you follow through without being reminded
  • Experience with Microsoft 365, HubSpot, or remote work is a plus but not required

Training

We hire for aptitude, attitude, and work ethic. If you are the right fit, we will train you. All new hires complete a one-week intensive at Palau Community College covering digital tools, AI-powered workflows, and U.S. professional communication standards. Virtual Assistants receive hands-on training in inbox management, scheduling across time zones, HubSpot CRM basics, and client communication — followed by supervised work on real client accounts with ongoing coaching and feedback.

Strong performers in this role move into Coordinator positions as Lelly grows. We promote from within.

Compensation

  • Hourly pay in U.S. Dollars
  • Variable scheduled hours during initial placement, with a clear path to full-time as performance and client demand grow
  • Ongoing skills training, AI tool certifications, and clear advancement within the company
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