Social Media Coordinator

The Social Media Coordinator is responsible for overseeing the operational aspects of social media marketing, ensuring that processes, workflows, and tools are optimized for maximum efficiency. This role ensures the team is organized and productive, allowing the Social Media Manager to focus on creative strategy and high-level direction.

This is a process-driven role best suited for someone who excels in task management, operational oversight, and ensuring deadlines are consistently met. You will be responsible for the technical execution of social media campaigns and ensuring all content tasks are completed efficiently.

Responsibilities and Duties:

Social Media Operations:

• Manage the onboarding process for new social media clients, ensuring all accounts are set up in Facebook Business Manager and internal tools.
• Oversee the scheduling of social media posts for clients on a monthly basis using internal tools, ensuring deadlines are met.
• Monitor social media accounts for new comments and messages, flagging any operational issues for follow-up by the Social Media Manager.

Google My Business:

• Set up, manage, and schedule client Google My Business posts using internal tools and processes.
• Ensure content accuracy, scheduling efficiency, and any necessary edits to client posts are completed promptly.

Process Management:

• Create and manage task lists for the team to ensure all social media and video projects are assigned and progressing on time.
• Troubleshoot any operational issues, including missed posts or scheduling conflicts, and resolve them quickly.

Video Coordination:

• Oversee the task management for social media video projects, ensuring assignments are clear and deadlines are met.
• Coordinate with other team members to ensure smooth execution of social media video production timelines.

Qualifications and Skills:

• Proven ability to manage workflows and improve team efficiency through the use of social media tools and platforms.
• Experience using Facebook Business Manager, Google My Business, and social media scheduling tools.
• Strong attention to detail with a focus on operational excellence and task execution.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Excellent organizational and communication skills, with the ability to work closely with cross-functional teams.
• Proficiency in Microsoft Excel, Word, and project management tools.
• A problem-solving mindset with a focus on continuous improvement and optimization of processes.